Bannmeile — Support

Help with your journeyman's road.

Frequently asked

The app doesn't ask me to sign in — is that normal?

Yes. Bannmeile has no account of any kind. It opens straight onto the map board and everything you do is saved automatically, only on your own device.

I lost my progress after reinstalling the app.

Because Bannmeile stores your Walz entirely on-device and never in the cloud, deleting the app or restoring a phone without an iOS backup will also remove your save. Restoring from an iCloud or Finder backup of your device brings it back, since the app's data is included in ordinary device backups.

A road, town or job seems to be behaving oddly.

Please tell us which town, week and job it was using the form below — that's exactly the kind of detail that helps us track it down.

Can I play without music or sound?

Yes. Settings has separate toggles for music, sound effects and haptics, and each choice is remembered.

Does the app use my photos for anything else?

No. A photo you add to your Wanderbuch is only ever used inside the app, on your device. See the privacy policy for the full detail.

Get in touch

For anything else — a bug, a question about a town or job, or general feedback — send us a note and we'll get back to you.